Frequently Asked Questions
Everything you need to know about your luxury swimwear experience.
How do I determine the correct size for my Gottex swimsuit?
We recommend referring to our comprehensive Size Guide, which includes specific measurements for bust, waist, and hips. Since our fabrics offer high elasticity and compression, if you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy for swimwear?
We accept returns within 30 days of purchase, provided that the items are unworn, unwashed, and have all original tags and hygiene liners intact. Please note that for sanitary reasons, we cannot accept returns if the hygiene seal has been removed.
How should I care for my Gottex luxury swimwear?
To maintain the vibrancy and shape of your suit, we recommend hand washing in cold water with a mild detergent after every use. Avoid machine washing, tumble drying, or ironing, and always dry your swimwear in the shade to prevent sun damage.
Do you offer international shipping?
Yes, Gottex ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website so you can monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.